• – Standard Goods: The typical preparation time for shipment is 3-5 working days for all presented goods, unless otherwise specified in the product description. This duration is essential for processing required documents and ensuring the meticulous packaging of the artwork.
• – Made To Order Artworks: Artworks crafted on Made To Order terms necessitate a preparation period of 17-20 working days, unless otherwise specified in the product description. This duration is crucial for the creation of the artwork, the drying process of oil paints, documentation processing, and ensuring high-quality packaging.
• – Buyer Responsibility: Buyers are accountable for any applicable customs and import taxes. The seller bears no liability for delays arising from customs procedures.
• – Indicative Shipment Times: According to Universal Postal Union regulations involving 192 postal operators, fixed shipment times are not provided; the mentioned terms are indicative only.
• – Seller’s Limited Control: The seller has no control over delivery time, which solely depends on the postal service. We appreciate your understanding and kindly request refraining from leaving negative feedback due to potential delays.
• – Verification: Always double-check the shipping address before confirming your order.
• – Incorrect Address: If you entered the wrong address, please provide the correct one promptly for order updates.
• – Additional Fees for Resending: Incorrect addresses unnoticed by the buyer may result in additional fees for resending the item. Wall paintings sent to the wrong address and subsequently “returned to the sender” by the carrier will be discarded to maintain order processing efficiency.

Full Policy – SHIPPING & DELIVERY POLICY